Pricing
Credits: for the heavy jobs only
Everyday work is in the price. Credits pay for reading manuals, certificates, drawings and paper, for extensions and for paid messages.
Never costs credits
- Safety messages: SOS, lone-worker alerts, permit emergencies
- Everyday planning, dispatch, reminders and answers
- The monthly report of what Athena did
- Filling forms and looking at anything
- Exports
The price card
| Job | Credits | For example |
|---|---|---|
| Read a manual or long document | 1 credit per 10 pages | A 200-page chiller manual: 20 credits |
| Read a certificate or inspection report and raise remedials | 2 credits each | One electrical installation report: 2 credits |
| Read a paper form page into a digital form | 1 credit per page | A month of paper checklists, 30 pages: 30 credits |
| Read a drawing or schematic | 5 credits per sheet | Four single-line diagrams: 20 credits |
| Read a contract and pull out the terms | 5 credits up to 50 pages, then 1 per 10 pages | An 80-page maintenance contract: 8 credits |
| Import another system’s export after the first | 10 credits per 10,000 records; the first import is free | A second export of 25,000 records: 30 credits |
| Build an extension, tested and reviewed | 50 credits each; a rebuild after a failed test is free | One extension: 50 credits |
| A deep analysis beyond the monthly one | 20 credits each | One extra deep analysis: 20 credits |
| Translate a document | 1 credit per 10 pages | A 40-page procedure: 4 credits |
| Nameplate and photo reads | Free up to 2,000 a month, then 1 credit per 10 | 300 nameplate photos in a month: 0 credits |
| A text message | 1 credit per message segment | One text message: 1 credit |
| A WhatsApp message we start | 1 credit each | One WhatsApp message: 1 credit |
| A voice call | 3 credits per minute | A two-minute call: 6 credits |
| Safety messages | Never: safety messages never cost credits and never stop | An SOS or a lone-worker alert: 0 credits |
What a month looks like
A 3-person contractor
10 certificates read, a 100-page manual: about 30 credits.
Their plan includes 50 credits a month.
A 10-person site team
40 certificates read, 600 pages of manuals, 2 extra deep analyses: about 180 credits.
Their plan includes 475 credits a month.
A 40-person provider on Pro
200 certificates read, 3,000 pages of manuals, 10 drawings, 5 extra deep analyses, 50 text messages: about 900 credits.
Their plan includes 3,600 credits a month.
Packs
- 500 credits£50
- 2,000 credits£180
- 10,000 credits£800
Packs go on sale with the paid plans. Bought credits last 24 months.
The rules
- Included credits land on the 1st of each month, do not roll over, and are spent before bought ones.
- A job is charged when it starts, with the estimate shown first; the actual is charged and the difference returned.
- A job that fails is refunded automatically.
- Each organisation has a daily ceiling: the larger of 200 credits or 5% of its month’s credits. Above it, heavy jobs wait for tomorrow or the Owner’s go-ahead.
- A job that went wrong can be claimed back within 7 days.
- At zero, heavy jobs wait; nothing else stops, and safety never does.
See it on your own sites.
Free for one site, up to 3 people and 2,000 assets. No card.